Refund & Cancellation Policy
Last Updated: March 30, 2026
Hilltop Software LLC ("Company," "we," "us," or "our") provides software
applications, websites, and SaaS (Software as a Service) products on a
subscription basis. This policy applies to all products and services offered
by Hilltop Software LLC.
1. Free Trials
Certain products may offer a free trial period. You will not be charged during
the free trial. If you do not cancel before the trial period ends, your
subscription will automatically convert to a paid plan and your payment method
will be charged.
2. Subscription Billing
Subscriptions are billed on a recurring monthly or annual basis, depending on
the plan selected. By subscribing, you authorize Hilltop Software LLC to charge
your payment method on each billing cycle until you cancel.
3. Cancellation
You may cancel your subscription at any time through your account settings or
by contacting us at support@hilltopsoftwarellc.com. Cancellations take effect
at the end of the current billing period. You will retain access to the service
until the end of your paid billing cycle.
4. Refunds
Hilltop Software LLC does not provide refunds for partial billing periods.
If you cancel your subscription, you will not be charged for future billing
cycles, but no refund will be issued for the current cycle.
In the event of a billing error or duplicate charge, please contact us at
support@hilltopsoftwarellc.com within 30 days and we will investigate and
correct the issue promptly.
5. Service Modifications
We reserve the right to modify, suspend, or discontinue any product or service
at any time. In the event we discontinue a paid service, affected subscribers
will receive a prorated refund for any unused portion of their subscription.
6. Contact
For questions about billing, cancellations, or refunds:
Hilltop Software LLC
PO Box 1658
Pismo Beach, CA 93448