Privacy Policy
Last Updated: March 30, 2026
Hilltop Software LLC ("Company," "we," "us," or "our") operates software
applications, websites, and SaaS platforms. This Privacy Policy describes
how we collect, use, and protect your personal information when you use our
products and services.
By using our services, you agree to the collection and use of information
in accordance with this policy.
1. Information We Collect
Personal Information: When you create an account, we may collect your name,
email address, phone number, organization name, and billing information.
Usage Data: We automatically collect information about how you interact with
our services, including IP address, browser type, device information, pages
visited, and access times.
User Content: We store content you upload or create within our applications,
such as photos, documents, schedules, and other data related to your use
of the platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process transactions and send related billing information
- Send important notices such as service updates and security alerts
- Respond to customer support requests
- Monitor usage to improve user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your
information only in the following circumstances:
Service Providers: We use third-party services (such as payment processors,
hosting providers, and analytics tools) that may access your data solely to
perform services on our behalf.
Legal Requirements: We may disclose your information if required by law,
regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets,
your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your personal
information, including encryption in transit (SSL/TLS), secure database
storage, and access controls. However, no method of transmission over the
Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or
as needed to provide you services. If you close your account, we will delete
or anonymize your data within 90 days, unless retention is required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your
personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data.
- Portability: Request a copy of your data in a portable format.
To exercise any of these rights, contact us at support@hilltopsoftwarellc.com.
We will respond within 30 days.
7. California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Not be discriminated against for exercising your privacy rights
To submit a request, email support@hilltopsoftwarellc.com with the subject
line "CCPA Request."
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not
knowingly collect personal information from children under 13. If we learn
that we have collected such information, we will delete it promptly.
9. Cookies and Tracking
Our services may use cookies and similar technologies to enhance your
experience. You may disable cookies in your browser settings, but some
features of our services may not function properly without them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of
any material changes by posting the updated policy on our website and
updating the "Last Updated" date. Your continued use of our services after
changes are posted constitutes acceptance of the revised policy.
11. Contact
For questions about this Privacy Policy:
Hilltop Software LLC
PO Box 1658
Pismo Beach, CA 93448
